Privacy Policy 

Last updated on August 07, 2023.


This Privacy Policy describes Watermark Counselling Co. policies and procedures on the collection, use and disclosure of data.  At Watermark, we take the privacy and confidentiality of our clients very seriously.  Any personal information collected through the website will be obtained with express or implied consent from the individual and will only be used for the purpose for which it was collected. 

Watermark may collect information on how the website is accessed and we use your personal data to provide and improve our service.  By accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy. 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While visiting our website, personally identifiable information may be collected should you decide to complete an online form.  Personal data includes, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the website. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, Your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies Watermark Counselling Co. uses may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our website may use Cookies.

  • Google Analytics. This website uses Google Analytics to help understand how visitors engage with the site.  If you would like further information on how Google uses data when you use our website you may visit, www.google.ca/policies/privacy/partners

Use of Your Personal Data

Watermark Counselling Co. may use Personal Data for the following purposes:

  • To provide and maintain our website, including to monitor the usage of our website.

  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.

  • To provide you with news and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

  • To manage your requests and attend to any inquiries.

  • For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our services and to evaluate and improve our products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With your consent: We may disclose your personal information for any other purpose with your consent.  

  • In response to court or legal process to the extent permitted and required by law.  

Retention of Your Personal Data

Watermark Counselling Co. will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Watermark Counselling Co. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our website or we are legally obligated to retain this data for longer time periods.

Watermark Counselling Co. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Your Personal Data

The security of your personal data is very important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.  

Email Marketing

We may use your personal data to contact you with newsletters and other information that may be of interest to you. You will only be contacted if you decide to opt in and you may unsubscribe at any time.   

Payments

We may provide paid products and/or services within the website. We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: